Privacy policy

Effective Date: 19 July 2026

This Privacy Policy describes how WINNKRAFT ("we", "our", or "us") collects, uses, and shares your personal information when you visit or make a purchase from www.winnkraft.com (the "Site").

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, device information, and certain cookies installed on your device.

As you browse our Site, we also collect information such as:

Pages and products you view
Search terms or websites that referred you to our Site
Your interactions with our website
Device type and browser information
General location based on your IP address

We refer to this information as "Device Information."

We collect Device Information using:

Cookies – Small data files stored on your device that help improve your browsing experience and remember your preferences.
Log Files – Records of website activity, including IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.
Web Beacons, Tags & Pixels – Technologies used to understand website performance, customer behaviour, and marketing effectiveness.

When you place an order or attempt to place an order through our Site, we collect certain information including:

Name
Billing Address
Shipping Address
Email Address
Phone Number
Payment Confirmation
Order Details

Your payment is securely processed through our authorized payment gateway providers. WINNKRAFT does not store your credit card, debit card, CVV, UPI PIN, or online banking credentials.

We refer to this information as "Order Information."

Throughout this Privacy Policy, "Personal Information" includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

Process and fulfill your orders.
Arrange shipping and delivery.
Process payments securely.
Send invoices, order confirmations, and shipping updates.
Provide customer support.
Respond to your enquiries.
Detect and prevent fraudulent transactions.
Improve our website, products, and services.
Analyze website performance and customer behaviour.
Send promotional emails, WhatsApp messages, SMS, and marketing communications where permitted by applicable law.

SHARING YOUR PERSONAL INFORMATION

WINNKRAFT does not sell, rent, or trade your personal information to third parties.

We share your Personal Information only when necessary to operate our business and provide our services.

For example:

We use Shopify to power our online store and securely process orders.
We use Google Analytics to understand how visitors interact with our website and improve customer experience.
We use Meta (Facebook & Instagram) Pixel to measure advertising performance and provide relevant advertisements.

We may also share your information:

With payment gateway providers.
With shipping and logistics partners.
With technology and analytics providers.
Where required to comply with applicable laws, regulations, court orders, or lawful government requests.
To protect the rights, property, and safety of WINNKRAFT, our customers, or others.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to display advertisements and promotional content that may be relevant to your interests.

Advertising technologies such as Google Analytics and Meta Pixel help us understand customer preferences and improve the effectiveness of our marketing campaigns.

You can manage your advertising preferences through your browser settings or by visiting the privacy settings provided by Google, Meta, and other advertising platforms.

COOKIES

Our Site uses cookies and similar technologies to:

Keep products in your shopping cart.
Remember your preferences.
Improve website performance.
Analyze visitor behaviour.
Personalize your shopping experience.
Measure the effectiveness of our marketing campaigns.

Most web browsers automatically accept cookies; however, you may modify your browser settings to remove or disable cookies. Please note that disabling cookies may affect certain features of our Site.

DATA RETENTION

We retain your Personal Information for as long as necessary to:

Complete your orders.
Provide customer support.
Maintain business and accounting records.
Comply with legal obligations.
Resolve disputes.
Enforce our policies.

When your information is no longer required, it is securely deleted or anonymized where appropriate.

YOUR RIGHTS

Subject to applicable law, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your personal information.
Withdraw consent where applicable.
Opt out of promotional marketing communications.

To exercise any of these rights, please contact us using the details below.

DATA SECURITY

We implement appropriate technical, administrative, and organizational security measures to protect your Personal Information against unauthorized access, misuse, alteration, or disclosure.

While we take reasonable steps to safeguard your information, no method of electronic transmission or storage is completely secure.

CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 18 years. We do not knowingly collect Personal Information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be published on this page along with the revised Effective Date.

CONTACT US

If you have any questions regarding this Privacy Policy or the way we collect, use, or protect your Personal Information, please contact us:

WINNKRAFT

Website: www.winnkraft.com

Email: support@winnkraft.com

WhatsApp / Phone: +91 96529 45588

Registered Office:

M.S. INTERNATIONAL – WINNKRAFT
H.NO. 7-1-108/WP/MIG, Plot No. 108/MIG,
Nallagandla Circle, Hyderabad – 500019, Telangana, India.